I can’t get to Bragg’s during your hours. How can I drop my car?
Park your vehicle at our shop, put your name and number on a provided envelope located in the Early Bird/Night Owl box. Put your key in the envelope, and then drop the envelope through the slot located above the envelopes.
We will call you about your vehicle on the next business day.
We will call you about your vehicle on the next business day.
Can Bragg’s Body Shop file my insurance claim?
Bragg’s Body Shop will be your Vehicle Accident Advocate, but we cannot file your initial insurance claim.
You are not my insurance company’s recommended shop; do I have to use their shop?
No, you have the legal right to use the shop of your choice.
What happens if the insurance adjuster’s estimate is lower than your estimate?
The adjuster is often only taking into account visible damage. Once we get the car to our shop, there is sometimes more damage that the adjuster could not see as they do not have the ability to disassemble the vehicle.
What is a deductible?
The amount you will pay out-of-pocket for each accident that is determined by your insurance policy.
What determines whether a car it totaled?
When the cost to repair the car is higher than the value of the car. Bragg’s Body Shop does not determine if the vehicle is totaled, the insurance company makes this decision.
My car has special color paint, how do you match this?
We use SIKKENS paint products exclusively for quality. We will computer match the color of your vehicle.
Once my car is repaired, can I treat it like normal?
- 30 days – only wash the vehicle by hand with a gentle soap and soft cloth
- 90 days – do not wax or polish your vehicle
- After 90 days – wash and wax your vehicle as you normally would
Will these repairs void my warranty?
No, these repairs will be warrantied by Bragg’s Body Shop and the remainder of your warranty will be intact.
